What are System Protection Partners' Managed Services?

System Protection Partners' Managed Services product is a complete solution that is broken down into three levels to allow us to customize the proper protection for your organization. Included at every level of our solution is 24 hour remote monitoring of your servers and desktops, providing proactive support that allows for remediation of a problem BEFORE it becomes a larger one. Our solution also comes included with a complete Enterprise level virus protection product as well as spyware/adware protection. Also provided is a monthly executive report that gives you generalized information about your computers; some of which includes patch management, anti-virus status, preventative maintenance activity, summarization of the issues that have been resolved during the month, and much more.

We can also provide many other reports that can be helpful with asset tracking and inventory of company computer systems. In addition to these great features, we offer an email filtering solution that can be implemented for domains and Exchange servers which will help to eliminate SPAM, viruses and advertising email from making its way into your inbox.

System Protection Partners' solution is broken into several levels of support. This allows us to customize the protection that is provided to your organization to make sure that you are protected in the most efficient and cost effective manner. Here is a brief summary of the features available with our solution:

Server Care

Proactive Server Care

• 24x7 Monitoring by our Network Operations Center (NOC)
  

  A team of individuals are put in charge of monitoring all activity, errors and threats on your server

• Immediate notification of system failures
  

  We are notified instantly of any server errors, failed backups, security breaches and other problems that might arise

• Microsoft Windows Update patch deployment
  

  All crucial Windows updates are monitored and deployed overnight, Minimizing down time and increasing your protection from threats

• Immediate remediation of errors and issues
  

  If a critical server error arises, our Network Operations Center (NOC) instantly begins to work and resolve the issue. At that time we are notified and actively work on the problem

• Router and firewall monitoring