Managed IT Services: Remote Monitoring

3-Level Solution to Fit Everyone's Level of Need

System Protection Partners's Managed Services product is a complete solution that is broken down into three levels to allow us to customize the proper protection for your organization. Included at every level of our solution is 24 hour remote monitoring of your servers and desktops, providing proactive support that allows for remediation of a problem BEFORE it becomes a larger one. Our solution also comes included with a complete Enterprise level virus protection product as well as spyware/adware protection.

Over 90% of IT problems can be proactively addressed via remote administration before they turn into performance problems, downtime, and loss of data or security breaches? Or, that small and medium size businesses report an average of over 50 hours of lost productivity per employee per year because of IT problems?

Not performing regular and proactive maintenance on your computer systems " be it desktops, servers or laptops " can cause major problems such as viruses, spyware, machines running slowly and overall network downtime. These problems can result in productivity losses, possible data loss, unforeseen financial losses and costly repairs. retroEYE® is a fixed-price service that proactively monitors and maintains your network with the goal of minimizing the IT problems you face " resulting in maximum uptime and higher end-user productivity!

System Protection Partners Remote Monitoring Services Features:

• 24 x 7 monitoring by System Protection Partner's NOC
• Unlimited User Help Desk Support
• Comprehensive reports generated on monthly basis
• 3 Service Levels: Level I, Level II, Level III to better suit your needs
• Monitoring and management of desktops, servers and network
• Fixed monthly rate
• Complete remote coverage; onsite support and maintenance

Benefits

• Proactive and preventive approach"quick response to critical problems
• Access to top notch expertise from experienced engineers
• Access to superior IT management technology
• Predictable monthly service costs
• Maximum uptime and higher end-user productivity
• Single source for all your IT needs
• Reduction of operational costs
• System Protection Partners provides a comprehensive set of managed IT services at a predictable and affordable monthly price. Our technology allows us to proactively fix issues before they turn into problems. We combine remote monitoring, User Help Desk support and onsite service to ensure maximum uptime and higher end-user productivity.